Refund policy

Return & Refund Policy

At Timevora, customer satisfaction is our top priority. If you are not completely satisfied with your purchase, we are here to help.

Returns

We offer a 30-day return policy from the date your order is delivered.

To be eligible for a return:

  • The item must be unused, unworn, and in its original condition

  • The item must be returned in its original packaging

  • Proof of purchase (order number or receipt) is required

Items that show signs of wear, damage caused by misuse, or are missing original packaging may not be eligible for a refund.

Refunds

Once your return is received and inspected, we will notify you of the approval or rejection of your refund.

If approved:

  • Your refund will be processed to your original payment method

  • Refunds typically appear within 5–10 business days, depending on your payment provider

Free Returns

We proudly offer free returns within 30 days for eligible items. There are no restocking fees.

Non-Returnable Items

Certain items may not be eligible for return, including:

  • Items damaged due to improper use

  • Items returned after the 30-day period

Exchanges

If you received a defective or incorrect item, please contact us immediately so we can arrange a replacement at no additional cost.

Contact Us

For return requests or questions, please contact:
Email: support@timevora.shop